Shipping and Delivery
All shipments made through Drtrendy are shipped through USPS.
Once your order is received, please allow up to 2 business days for your items to be shipped. Please allow 3 to 7 business days for you to receive your merchandise.
If there is an error with your shipping address we will make attempts to contact you. If you cannot be reached within 7 business days, we will refund your credit and we will cancel your order.
**Please note: We cannot deliver to P.O box and APO addresses.
**Currently we only ship within mainland United States.
Privacy and Security
Drtrendy.com Safe Shopping Guarantee covers every credit card purchase on our site.
Drtrendy.com protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. Drtrendy.com uses digital certificates provided by Thawte, which are required for SSL, the industry standard for encryption. SSL technology encrypts data allowing only Drtrendy.com to decode your information and helps to create a secure environment for transactions on the Internet. If you're not comfortable shopping online and would prefer to place your order by phone, please call Customer Service at 1-855-221-0007 (5 days a week, 9am to 5pm EST)
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
We do NOT provide or sell online customer information to any outside companies or third parties. Beautyonlinesupply.com compiles customer information in an effort to improve and enhance our customers' online shopping experience. We may use this information for our own marketing and promotional purposes.
Returns and Replacements
Products are refundable within the first 30 days from the date of purchase. Product must be returned in their original condition along with the packaging. Returns that are sent to us without the receipt or original packaging will be returned and your refund will not be issued. Please contact: firstname.lastname@example.org to receive a certified return authorization number.
We only offer the finest quality products and want you to be 100% satisfied with your purchase. If you are not completely satisfied, we will gladly accept your return within 30 days of receipt of merchandise.
The buyer incures all shipping cost; you can return or exchange the merchandise. We will credit the purchase price to your credit card account.
Please note: We will only refund shipping cost if the return is a result of our error. We want to make your shopping experience as convenient as possible. Please contact us with any additional questions or concerns you may have. We do not refund customer points when you request to refund your merchandise.
Payment, Pricing & Promotions
Drtrendy.com currently only accepts payment through VISA, MASTER CARD, DISCOVER, and AMERICAN EXPRESS. We do not accept cash, or checks. Our pricing is based on the SRP (suggested retail price) of the Manufacture. We do not sell items at wholesale price level.
To continue positive customer experience we plan to have monthly promotions through Drtrendy.com through our website and social media sites, such as facebook and twitter. If you are a subscribed member to beautyonlinesupply.com you will be notified about our sales and giveaway promotion through our 3rd party email service (constant contact). You have the option to opt out of these emails.